Highly Accessed Review

Bench-to-bedside review: Leadership and conflict management in the intensive care unit

Rob JM Strack van Schijndel1* and Hilmar Burchardi2

Author Affiliations

1 Department of Intensive Care, VU University Medical Centre, PO Box 7057, 1007 MB Amsterdam, The Netherlands

2 Kiefernweg 2, D-37120 Bovenden, Germany

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Critical Care 2007, 11:234 doi:10.1186/cc6108


See related letter by Ersson and Chew, http://ccforum.com/content/12/1/404

Published: 20 November 2007

Abstract

In the management of critical care units, leadership and conflict management are vital areas for the successful performance of the unit. In this article a practical approach to define competencies for leadership and principles and practices of conflict management are offered. This article is, by lack of relevant intensive care unit (ICU) literature, not evidence based, but it is the result of personal experience and a study of literature on leadership as well on conflicts and negotiations in non-medical areas. From this, information was selected that was recognisable to the authors and, thus, also seems to be useful knowledge for medical doctors in the ICU environment.